Privacy Policy

1. Information We Collect

We collect information that you provides directly to us, as well as information generated through your use of our Services:

• Account Information: Name, email address, phone number, and business details.
• Service Data: Customer data uploaded to Automate CRM or other products.
• AI Training Data: Aggregated, anonymised data used to improve our models (unless opted out).
• Technical Data: IP address, browser type, device information, and usage patterns.

2. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our AI products and services.
• To process transactions and manage your account.
• To communicate with you about product updates and support.
• To perform data analytics for business intelligence (using anonymised data).
• To comply with legal obligations and protect our rights.

3. Data Security

We implement industry-standard security measures, including encryption at rest and in transit, to protect your data from unauthorised access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with trusted third-party service providers (e.g., cloud hosting) who assist us in operating our Services, or when required by law.

5. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. You can manage your data preferences via your account settings or by contacting our legal team.

6. International Data Transfers

As a global service provider, your information may be transferred to and processed in countries outside of your own. We ensure appropriate safeguards are in place for such transfers.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.